Nudge integrates with Microsoft Teams to help you reach employees right where they're working. With this functionality, you can:
Send nudges to users in Teams, so users can respond directly from the Teams app instead of email
Receive Teams messages based on your custom notification rules, such as when a new breach affects your organization's supply chain or a user signs up for a new application
Configure In Nudge Security (requires "Admin" user role)
Go to Settings → ChatOps → Teams to find steps to integrate Teams.
Install the Nudge Security Teams app in your Teams environment. You can also search for “nudge” in the Teams apps marketplace.
Select Nudge Security
Select Add
From the Microsoft Teams Admin Center, grant admin consent for the required permissions.
Return to the Nudge Security console and verify the connection with the Teams app by clicking Connect to Teams. Once verified, Nudge can start sending nudges to Teams users.
Required Permissions for the Teams App
The Nudge Security Teams app requires the following permissions:
Group.Read.All
Read all groups
TeamsAppInstallation.ReadForUser.All
Read installed Teams apps for all users
TeamsAppInstallation.ReadWriteAndConsentForTeam.All
Manage installation and permission grants of Teams apps for all teams
TeamsAppInstallation.ReadWriteAndConsentForUser.All
Manage installation and permission grants of Teams apps in a user account
User.Read.All
Read all users' full profiles
ChannelMessage.Send.Group*
Send messages to this team's channels.
ChatMessage.Send.Chat*
Send messages to a chat.
Troubleshooting Common Issues
Issue: Nudge Security app is not appearing in Teams
Solution: Ensure your organization allows third-party apps in Teams. Contact your Teams administrator if needed.
Issue: Cannot send messages to a specific channel
Solution: Verify the channel is public
Issue: Users are not receiving nudges in Teams
Solution: Check that users have the Nudge Security app installed and have granted the necessary permissions.
How to send a nudge
There are many ways to send a Nudge but the first spot to try it out might be from one of our application summary pages. In the screenshot below, I am looking at the Slack account for the user "Chris Roses".
By clicking "Send a Nudge", a menu opens, displaying the available Nudges. If you want to request that Chris delete his account for this application, you can Nudge him using the "Request account deletion" nudge.
Selecting the "Request account deletion" button opens a preview of the Nudge that you can send by clicking "Send".
Responses to these Nudges (and all others) can be found in the Nudge History under "Notifications > Nudge History" from the left hand navigation.
Sending notifications to a Teams user or team
With Nudge, you are able to set up workflows to notify when certain events happen and/or take action as a result. One of the options available when any condition is met is to send a notification to a Slack channel.
To configure this, you will need to first set the channel in Settings > Slack by entering the name of the channel you would like to send notifications to. You do not need to include the "#" but the channel must be public.
Frequently Asked Questions
Is the Nudge Security Teams app available to Microsoft GCC customers?
Not at this time. Please reach out to our team if this is a requirement.