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Configuring Nudge Integration For Slack
Configuring Nudge Integration For Slack

Learn about Nudge's integration with Slack: How to configure and use.

Garrett Gross avatar
Written by Garrett Gross
Updated over a week ago

Nudge integrates with Slack in an effort to help you reach employees right where they’re working.

With this functionality, you can:

  • Send nudges to users in Slack, so users can respond directly from the app for Slack

  • Track users’ responses within your Nudge Security dashboard

  • Receive Slack messages based on your custom notifications, such as when a new breach affects your organization’s supply chain or a user signs up for a new application

Configuration

  • In Nudge (Requires "Admin" user privileges)

    • Navigate to Settings and select the "Slack" tab or Click Here

    • A window will pop up asking you to connect to your Slack workspace

    Required OAuth Scopes for the app for Slack

    app_mentions:read
    channels:join
    channels:read
    im:history
    chat:write
    files:read
    files:write
    users:read
    users:read.email
    commands
    groups:read

How to send a Nudge

There are many ways to send a Nudge but the first spot to try it out might be from one of our application summary pages. In the screenshot below, I am looking at the Slack account for the user "Gerald Ford".

By clicking "Send a Nudge", a menu opens, displaying the available Nudges. If you want to learn more about why Gerald has chosen to create an account in this application, you can Nudge them, asking for clarification of use.

Selecting the "Ask for clarification of use" button opens a preview of the Nudge that you can send by clicking "Send".

Responses to these Nudges (and all others) can be found in the Nudge History under "Notifications > Nudge History" from the left hand navigation.

Interacting with Nudges

As a recipient of Nudges, you have many ways to respond and interact with these messages.

Via email

Nudges, by default, are delivered via email. You will receive a message from "noreply@mail.nudgesecurity.io" with a subject line describing what it is about (e.g. "Would you consider using Bitbucket instead of GitHub?").

From here, just choose an option and the recipient will receive your response.

Via Slack

You also have the ability to send/receive Nudges via Slack and they work very similar to a Nudge via email. You will receive Nudges from the "Nudge Security" bot for Slack and the messages will be displayed like so:

As with the previous example, choose the option you like and the sender will be able to view your response. In addition to being able to reply to Nudges without leaving Slack, you also have the added functionality of being able to Slack the user that sent the Nudge directly from the message itself!

Send Notifications to a Slack channel

With Nudge, you are able to set up workflows to notify when certain events happen and/or take action as a result. One of the options available when any condition is met is to send a notification to a Slack channel.

To configure this, you will need to first set the channel in Settings > Slack by entering the name of the channel you would like to send notifications to. You do not need to include the "#" but the channel must be public.

Then, go to Notifications > Rules and either create a new rule (by clicking the purple "+") or select an existing one from the list below.

Once in the "Edit Notification Rule" dialog, click the + button in the "Then..." section to bring up the menu of available actions. Once you select "Slack Channel", a box will pop up, showing the Slack channel specified in Settings (as detailed above).

Privacy

For any concerns on how Nudge Security collects, manages, and stores any third-party data, please reference our privacy and security pages.

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