Keeping your billing contacts informed about upcoming subscription renewals is an important part of managing your SaaS environment. Nudge Security lets you configure notification rules to automatically alert key stakeholders when a renewal is coming up, so nothing falls through the cracks.

Every app has a Spend module that allows you to add spend-related information. In this module, you can set the billing contact, billing frequency, and renewal date for specific apps you want billing contacts to be notified about.

For apps where we discover spend data, we’ll also add a Spend section that includes details such as invoices, billing contacts, and more. We'll automatically set spend-related data based on what we find, but you should double-check to ensure it’s assigned to the correct billing contact.

Once you're ready to create the notification rule to Nudge billing contacts you can go to Notifications → Rules in the nav and click on Create new rule +.

From there, you'll want to select the app tile, add your Renewal Date event, and define the threshold. You can choose to be notified when the renewal date is less than:

Next, select your preferred notification method. If you choose the Nudge method, the notification will focus on Nudging the specific billing contact for any app with an upcoming renewal within the time frame you defined in the previous step.

You can also mix and match notification methods—sending alerts via email, Slack (user or channel), or even a webhook.

Here’s an example of the notification a billing contact will receive:

If you need help setting notifications up, reach out to our support team—we’re happy to help.